Aircamp + COVID-19
It goes without saying that we hope everyone out there, whether on the road or at home, is safe during this unusual time in Australia's history.
Current COVID-19 Features
(Last updated March 28th) You can now visit https://www.aircamp.com.au/campsite-updates for an up to date list of safe-haven campsites for those stuck on the road. Each campsite on aircamp can be updated by the community and we are reaching out regularly to campsite managers to get updates from them.
In the coming weeks we'll ship some new features to allow the community and campsite managers to better report closures and restrictions in the app.
Is it safe to go camping?
We'll leave opinions on this to the professionals but we'll remain running to provide information about campsites and connect you to other campers. For some of you, camping isn't a holiday, it's a living situation and it's really important that we stay running. If you're looking for information about whether or not it's safe to go camping you can visit https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert or give the National Coronavirus Helpline a call on 1800 020 080.
Bookings and Cancellations
If you can't travel and need to cancel a booking you can do that using the link in the booking email we sent you. Refunds are at the discretion of the campsite, and many are offering full refunds for all booking cancellations.
Aircamp's business continuity plan
During the pandemic...
- We'll ship some new features to make dealing with 2020 a little easier.
- We ask that you refer to official government resources about whether or not you can travel to specific areas.
- We'll continue to work on great new features for when this is all over.
Mike & Marty